www.onecacao.lv online store privacy policy
This Privacy Policy provides information about the processing of your personal data in connection with the services we provide. Please read this Privacy Policy carefully to understand the purposes for which we collect and use your data, as well as how we will use it.
Personal data protection
he Seller takes care of the privacy and personal data protection of its Buyers, observing the Buyers' rights to the lawfulness of the processing of personal data in accordance with Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and other laws and regulations in force in the Republic of Latvia, binding instructions and regulations issued by responsible institutions in the field of privacy and data processing.
The Seller undertakes to process the personal data referred to in this agreement, to store them only for the intended purpose and to the extent necessary for that purpose, including for improving the service and sending advertising materials.
The Seller is entitled to transfer the Buyer's personal data to cooperation partners and data processing companies working for the Seller. The collected information may be used for strategic and marketing purposes.
The controller of personal data of onecacao.lv is SEROTINO SIA, company registration code 40203028664, legal address Skolas iela 21, Riga LV-1010, Latvia, e-mail address – [email protected]
1. General Terms
This Privacy Policy sets out the basic principles and procedures for the collection, processing and storage of the personal data of the Data Controller and the Buyer.
The collection, processing and storage of the Buyer's personal data is determined by this Privacy Policy, the Law on Legal Protection of Personal Data of the Republic of Latvia and other legal acts.
By providing your personal data to the Store, you agree that the Data Controller will manage and process it for the purposes, means and procedures provided for in this Privacy Policy and the law.
When ordering goods, the Buyer undertakes to provide complete and correct information about themself. If the Buyer submits inaccurate or false data, the Data Controller has the right to cancel the Buyer's registration and/or restrict access to the store. If the Buyer's personal data changes, the Buyer must update them immediately.
The Data Controller undertakes to sell goods to natural persons who are at least 16 years old. If the Buyer is under 16 years of age, the Buyer may purchase goods only with the consent of a parent or guardian.
2. Processing and saving of personal data
The data controller is guided by the following basic principles of personal data processing:
Personal data is collected for specified and legitimate purposes.
Personal data is processed accurately and fairly.
Personal data is constantly updated.
Personal data is stored for no longer than is necessary and for the purposes for which the data were processed.
Personal data is processed only by employees who have been granted such rights.
All information about the processed personal data is confidential.
The Buyer has the right to access their personal data, the right to know what personal data we have collected and the right to know to whom the personal data has been transferred and provided within the last 1 year.
The Buyer has the right to request corrections of incorrect, incomplete, inaccurate personal data, the right to request deletion of the collected personal data and the right to request cessation of processing of the collected personal data. This can be done by writing to the e-mail address – [email protected]. In this case, the Data Controller must immediately (within 1-5 business days) fulfill the Buyer's request and delete or reliably depersonalize the Buyer's data. If the Data Controller sees a threat to personal data, they have the right to request identification documents that allow the Buyer to be correctly identified.
The Data Controller recognizes and respects the right to privacy of each Buyer who places an order. The Data Controller collects and uses the Buyer's personal data (name and surname, address, telephone number, e-mail address and other information specified when ordering a product in the online store) to process orders for goods or services or to fulfill other contractual obligations. When placing an order, the Buyer may express their consent/disagreement to the use of their personal data for direct marketing purposes. They do this by checking (I agree that my personal data will be used for direct marketing purposes) or unchecking (I do not agree).
The Data Controller, when sending newsletters to the e-mail specified by the Buyer, undertakes to provide the opportunity to opt out of receiving newsletters (at the end of the newsletter there must be an option: "unsubscribe from receiving newsletters" - after which the Buyer will no longer receive newsletters).
3. Transferring personal data abroad
onecacao.lv will do everything possible to ensure that if the customer's personal data is transferred abroad, they are provided with an appropriate level of security. The Data Controller undertakes not to disclose the Buyer's personal data to third parties, except for the Data Controller's partners who provide delivery services or other services related to the correct execution of the Buyer's order. In all other cases, the Buyer's personal data may be disclosed to third parties only in accordance with the procedure provided for by the legislation of the Republic of Latvia.
4. Privacy Policy Terms and Amendments
We assume that before using our website you have read the principles and terms of our Privacy Policy and have accepted them.
We reserve the right to make amendments to the main terms of the Privacy Policy, informing all regular customers about this.
To resolve all questions and problems related to the Privacy Policy or data processing, as well as in cases where the customer wishes to refuse to receive commercial communications or completely delete their data from their profile, please contact us using the e-mail address [email protected]
All notifications related to the processing of personal data are submitted to the Data Controller by e-mail –
[email protected]